ICICI Lombard Insurance Company established in 2001, is one of the leading private-sector insurance companies in India. That is mainly known for its wide range of offerings and excellent customer service.
However, many people feel that the car insurance policies they provide are more expensive than other insurance companies.
Yes, they are more expensive than other insurance companies, but there are some main reasons for this, like multiple add-ons (zero depreciation, engine protection, roadside assistance) and other reasons.
So here we will look at the reasons behind the high costs and also check if the price is justified for the value offered.
Reasons why ICICI Lombard car insurance is expensive:
There are some reasons Why ICICI Lombard Car Insurance is Costly such as
ICICI Lombard car insurance is not expensive for all customers. The insurance premium depends on several factors, such as:
Vast cashless garage network: Their large network ensures quick repairs, but increases administrative costs.
Car model and age – The premium is higher for high-end or new cars.
Location – The premium can be higher in high-risk areas (where there is a higher chance of accidents or theft).
Add-ons – The cost increases if you take add-ons such as zero depreciation, engine protection, and roadside assistance, which increase the premium.
Coverage level – Comprehensive policies are more expensive than basic third-party insurance.
ICICI Lombard is known for its premium services, wide network, and hassle-free claims, which sometimes cost more.
But if you find their coverage and services valuable, it can be a worthwhile investment.
Icici Lombard car insurance is good:
Key Features
Features
Coverage And Benefits
Cashless Garages
12000+ Network
Policy Cancellation
Only Valid Reasons
Zero DEP(Zero Depreciation)
5 to 7 Years Maximum
Motor own damage Claim Settlement Ratio
93.4%
No Claim Bonus(NCB)
Yes
Third-party Policy
Yes
Own Damage Policy
Yes
Source: ICICI Lombard Insurance Official Web
Tools:
1.CASHLESS GARAGE:
You can find ICICI Lombard car insurance and cashless garages at your home. You can click on this box to find your nearest ICICI Lombard car insurance Cashless Garages. Click here,
If you want to find out the proper IDV value of your vehicle (Insured Declared Value), then you can find the IDV value of your vehicle by filling in some details from here. Click here to find out the IDV value (Insured Declared Value) of your vehicle
My genuine incident with ICICI Lombard car insurance?
why ICICI Lombard Car Insurance is Costly,
Hello friends my name is Ayush Singh, I am facing a very bad experience with this ‘ICICI Lombard Car Insurance’ company. I have been a policyholder for the last three years without any claim.
4 months ago I went to Kolkata from Hyderabad for office work and while coming back I slowed down the car in the traffic unfortunately while taking an auto rickshaw an auto hit me and my car got scratches on the front bumper and side gate.
For this reason, I contacted the service center for my car insurance, and when I went to the service center for car repair the ICICI Lombard Car Insurance surveyor refused to give a claim.
These are two different damages, one in the bumper and the other in the side gate. He said I have damaged it myself and I will get a claim for the bumper. Still, there is a separate dent in the side gate which means I am asking for a claim after damaging it myself, or if these are not marks of the same accident then you will not get a full claim for it, you will get a claim only for damage of the bumper.
This is how I faced a problem with car insurance from ICICI Lombard company. I am not trying to promote or discourage the company through this, luckily I have shared my experience because we are customers, all these companies need to be informed, we come from my experience.
why ICICI Lombard Car Insurance is Costly,
What are the main reasons for your claim rejections?
The insurance policy should be valid on the date of the accident.
Delay in notification: The accident must be reported to the insurance company within 7 days (or even earlier in some companies).
The person controlling the vehicle at the time of the accident has an improper or no driving license.
The driver was in an inebriated condition.
Any false declaration about material facts relating to the accident (as discovered after investigation)
(In the case of commercial vehicles): The fitness certificate has expired/the vehicle is outside the permit area or is carrying goods/passengers without permission.
Commercial use of private cars for hire and reward.
The vehicle is being used for racing or any other performance testing.
If none of the above violations have occurred, your claim is payable.
why ICICI Lombard Car Insurance is Costly,
Is it worth taking ICICI Lombard car insurance or not?
Reputation and Reliability: ICICI Lombard is a trusted name in the insurance industry with a good claim settlement ratio. And
Known for its extensive cashless garage network and hassle-free claim processing.
Comprehensive Coverage: Offers a wide range of coverage options including third-party liability, own damage, and add-ons like zero depreciation, roadside assistance, and engine protection.
Digital Convenience: Offers easy policy purchase, renewal, and claim filing through its app and website.
Customer Support: Strong support network with 24×7 assistance for emergencies.
Why ICICI Lombard may not be suitable for you:
High Premium Cost: Premiums can be higher than other insurers, especially with add-ons.
Claim Settlement Issues: Some customers report claim rejections or low claim amounts due to unclear exclusions.
Delays in Processes: Inspections or claim settlements may take longer than expected in some cases.
Policy exclusions: Some parts or services may not be covered even under add-ons, so it’s important to read the fine print.
Is that right for you?
Why ICICI Lombard Car Insurance is Costly
choose ICICI Lombard:
If you prefer a reputable brand, strong coverage, and a wide network of cashless garages, choose ICICI Lombard. It’s ideal for those who want reliable service and don’t mind paying a slightly higher premium for peace of mind.
Consider other options if:
You’re looking for the cheapest premiums, and simpler policies, or have had a poor experience with their services. Competitors like HDFC ERGO, Tata AIG, or Bajaj Allianz may offer comparable coverage at a lower cost. These are also good options.
Don’t rush into car insurance or you may have to face problems later.
Why ICICI Lombard Car Insurance is Costly
What are the things to consider before buying ICICI Lombard car insurance?
For the insurance you are thinking of taking, you should check whether it is your nearest city or not.
1. First of all, there are many insurance companies, look for good companies among them and compare them. What kind of comparison can you make such as premium, no claim bonus (NCB), claim settlement ratio, cashless garage, etc.?
2. Then if it is your nearest city then with the help of the internet you can check the website of that insurance company and also see its customer rating and read customer reviews.
What the customer has written about the service whether it is good or bad, will tell you a lot about the service of your nearest insurance company.
3. Then you can call the head office of ICICI Lombard Car Insurance in your city and get complete information.
4. Then you can also talk to the customer of the nearest ICICI Lombard Car Insurance company in your city, you can ask them how is the nearest ICICI Lombard Car Insurance service.
5. Then as per the condition, if the insurance service of the nearest ICICI Lombard Car Insurance company in your city is good then you can take the insurance service for your car.
You must take this step because the company is good and it provides all the facilities but in some places, the local service is not provided properly due to which you may face problems.
You can read more about these companies by clicking here,
